Another point is that Rapport auto update does not work, for me anyway, and one must download the current version to discover its version number as it is not stated on Trusteer's website. My Rapport control console has twice told me that my Rapport is current but when I went to Trusteer's site I found it wasn't. Select your bank from the menu, and then click the Mac OS X icon. A dialog box opens. Click Save File to download the Rapport.dmg file. Click the download icon to view the downloaded file, then click Rapport.dmg. A folder containing two files opens. Double-click the Rapport.pkg file to begin the installation process. Trusteer Rapport for Mac. IBM Trusteer helps organizations seamlessly establish digital identity trust across the web customer journey. Through cloud-based intelligence, backed by AI and patented machine learning, Trusteer provides a holistic approach to identifying new and existing customers, without negatively impacting user experience.
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Rapport is a compliment to anti-virus software and firewalls you may already have in place, and helps prevent against malicious software (“malware”). We recommend you install Rapport to any computer you use for online banking.
- FREE to download and includes all future software updates
- Ensures you are genuinely on our site – versus a fake site – even if your computer has a virus
- Prevents your login ID, passwords, and other sensitive information from being stolen by malware and fraudulent websites
- Protects your browser when communicating with our website and prevents malware from tampering with your transactions
- Trusteer Rapport works with, but does not replace, your anti-virus software and firewall
Trusteer Rapport is a piece of security software to help protect your Mac’s internet browser against key logging and phishing attacks. It is being pushed by a number of large banks including NatWest, ING and First Direct. I’ve previously written about using Trusteer Rapport on a PC , and today I’m putting up some screen shots of what it looks like on a Mac.
When installed (you can download it from here you’ll get an extra icon next to your address bar. It will be green if the website is being protected, and grey if it is not. You can choose to protect a website that you log into by right clicking on the grey Trusteer arrow and clicking on ‘Protect this website’.
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If you click on the arrow you’ll get an information box like this which will allow you to access the console.
The first page of the console should look a bit like this giving you the option to disable the Trusteer Rapport icon.
Trusteer Rapport for Mac has a lot less options than the PC version. On the security policy page all the options are set to the highest level of protection apart from the ‘Warn when login information is used in unknown websites’.
If you want you can set this option to ‘On my partner & my sensitive websites’, which will give you a warning if one websites’s password is entered into another website.
I have read one account of someone having problems with Trusteer Rapport on a Mac, but I’ve not experienced any problems with it on my MacBook Pro. If you do find yourself wanting to uninstall it you can get full instructions from Trusteer’s uninstall page.
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Tags: privacy, security, software, Trusteer Rapport